PRIVACY POLICY

This Privacy Policy describes the information that Two Owls Store (Company, We, Our, or Us) collects from the user(s) (“You” and/or “Your”) of our website www.twoowlsstore.com. We believe in maintaining the privacy of our user(s) and highly appreciate your trust in us. By using and/or visiting our website, you agree to the terms of use and privacy policy of our website. You agree that Two Owls Store may collect, process, and use personal information.

Scope of Policy and Terms

This Privacy Policy applies to the Services, Platform, or any online/mobile application or service that refers to or links to this Privacy Policy. This Privacy Policy applies regardless of whether you have downloaded or accessed the Platform from your mobile telephone or handheld device or any other computer resource to access our Services.

Information We Collect

Personal Information refers to any information about a living individual who can be identified from that information, either by itself or when it is combined with other information.  However, in the course of the end user’s interaction with the Services, we collect the following information:

  • Information You Give Us:
    • User(s) registration details which may include login id (email/phone number) and password, your search or shop for products on our website, download, stream, view, or use content on a device or through a service or application on a device, add, wish list or remove an item from your cart. We take reasonable measures to protect and secure your personal information from being disclosed to any third party.
    • Information pertaining to User(s) sales, purchase, return, billing details, shipping address, any further changes in address, tax registration, or any other information provided by you on our website.
    • Information pertaining to User(s) IP address, computer system, computer connection/network which you use to visit our website.
    • Any information pertaining to transactions with any other source/users of our website.
  • Automatic Information:
    • We use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses our website and other content served by or on behalf of our site on other websites. We automatically gather and store information about your use of our website, also about your interaction with the products and services available through our website.
  • Information We collect from third parties:
    • We may work with a limited number of third parties (including mobile network providers, and delivery service providers, collection agencies, analytics providers) to provide the Services and may receive information about you from such third parties. We also receive profile information from the social media platform/s that you use to log in or create accounts with us, as per their terms and policies.

Why We Collect Information

We collect information (including Personal Information) to provide the products or services and for the purposes as outlined below:

  • to help us identify you when you log into the Platform and when you register an account with us;
  • to help facilitate purchases and make subscribed and paid content available to you;
  • to enhance the quality of the product and services that we provide and to improve the effectiveness to better tailor our products and services to your interests and needs;
  • to validate, authorize and map a specific profile with an authorized user;
  • for the performance of a contractual obligation;
  • to communicate with you;
  • to provide you with news, special offers, and general information about other products and services;
  • to provide and process requests initiated by you.

Disclosure of your Information and Third-Party Information

We may share the Personal Information (and other information) with third parties who provide us with infrastructure support services, for meeting the obligations agreed to between you and us. We will never display, rent or sell your personally identifiable information to others.

We may also disclose your Personal Information:

  • As required by law, such as to comply with a judicial order, executive orders, requirements by a law enforcement authority, or other legal processes.
  • When your desired products and services can only be provided if your personal information is disclosed.
  • When we are required to provide information to the companies that provide products or services on our behalf; (unless we notify you otherwise, these companies do not have the right to use your personally identifiable information).
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or, investigate fraud or crime;
  • If we (or our affiliates) are involved in a merger, acquisition, or sale of all or substantially all of its assets or equity

Overseas Transfer

We and our third-party service providers that publish advertisement on our webpages, will set or access website cookies on your computer to distinguish you from other users of the Services. Third-party service providers will use cookies in accordance with their own privacy policies and cannot access cookies used by us. This helps us to provide you with a good experience when you use the Services and also allows us to improve the Services.

Your Rights

You have rights in relation to the information we hold about you. These rights include.

  • The right to access the information we hold about you, and to obtain details of the processing;
  • The right to withdraw your consent to our continued processing of the information, at any point of time, subject only to any legitimate reason for continued processing in certain circumstances;
  • The right to edit your community account information and preferences available with us;
  • The right to seek from us your personal data to be provided to another company;
  • The right to the erasure of any personal data that we process, in certain circumstances, to the extent permissible in law, and feasible.

Retention Policy

Retention periods for records are based on the type of record, the nature of the activity, and the product and service that the same is associated with, linked to. The periods for retention of your personal information vary, depending on specific legal, business, and statutory requirements

Security of Information

We understand that we must safeguard your personal information available to us. We use and employ reasonable technical, organizational, logical, physical, and administrative measures to protect your personal information against any unauthorized access, modification, or use. Our website is password protected to ensure the security of your privacy and information. Under certain conditions, our website uses the universally accepted SSL encryption system to ensure the security of information transfer.

Children

  • You must have attained the age of majority to be able to use and access our Services. If you are a minor in your jurisdiction, your registration and use of our Services must be under the supervision of an adult.
  • As a parent or legal guardian, please do not allow the minors under your care to submit Personal Information to us. In the event that such Personal Information of a minor is disclosed to us, you hereby consent to the processing of the minor’s Personal Information and accept and agree to be bound by this Privacy Policy and take responsibility for his or her actions.

Personal Data of others

In some situations, you may provide Personal Information of other individuals (family, friends, likewise) to us. If you provide us with such Personal Information, you represent and warrant that you have obtained their consent for their Personal Information to be collected, used, and disclosed as set out in this Privacy Policy.

Changes

We make periodical changes to the privacy policy. Any significant changes we may make to our Privacy Policy in the future will be promptly notified to users by posting the relevant terms in the Privacy Policy. The new terms may be displayed on the website and you agree and accept them to continue your use of the website.
Any queries pertaining to this policy may be directed to support@twoowlsstore.com.